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Contact

Let's start with a conversation

Whether you're looking for a psychiatrist, a therapist, or both — reach out, and we'll talk through what you need. We reply to every message within one business day.

Call us

Prefer to talk before you write anything down? Call the practice line and we'll pick up — or leave a message and we'll call you back.

(201) 472-5029

Dr. Stephanie Chiao, MD — psychiatry and psychotherapy, in person in Mountain View and by video across California and New York. Shuyi Chen, LCSW — therapy by video throughout New York. Both offer sessions in English and Mandarin (中文).

Before you reach out

We're an out-of-network practice. We don't bill insurance directly, but we provide superbills — itemized receipts you send to your insurer. Many PPO plans reimburse a portion of their allowed amount for out-of-network care.

Questions about fees, sliding scale, telehealth, or how a first session works are answered on our FAQ page.

In crisis, please call or text 988 for free, confidential support, or call 911 in an emergency.

What to expect

Three steps, unhurried

  1. Send a short note

    Tell us what brings you here and which clinician you're hoping to see. You don't need to have it all figured out — a sentence or two is plenty. Please keep medical detail out of the form; we'll cover that on a call.

  2. A brief call

    We reach out within one business day. We'll talk about what you're looking for, answer your questions — including fees, insurance, and availability — and decide together whether we're the right fit.

  3. Your first session

    An introduction, for both of us. We talk about what brought you here, your history, and what you're hoping for. There's no pressure to have anything figured out beforehand.

Where we meet

California

In-Person & Telehealth

In-person across the Bay Area · Telehealth throughout California

Mountain View: 1580 W El Camino Real, Mountain View, CA 94040

  • San Mateo · Redwood City · Palo Alto
  • Mountain View · Sunnyvale · Cupertino
  • Santa Clara · San Jose & surrounding

New York

Telehealth

Secure video sessions available statewide

  • Telehealth throughout New York State
  • Flexible scheduling for remote patients
  • HIPAA-compliant telehealth platform

Prefer to call? (201) 472-5029

Reach out

Share a little about what brings you here, and we'll get back to you within one business day.

Please keep this brief and avoid sharing detailed medical information here — we'll talk about that on your first call.

Replies usually arrive within one business day. All information is kept strictly confidential. Prefer to talk first? Call (201) 472-5029.